Placing an order
It is easy, fast and safe to shop at Mafundi.dk. Because we are a webshop, it is open 24/7. However, we may close the store due to maintenance, vacation or otherwise.
To shop with us, you must be 18 years of age and have a valid payment card, which we accept. If you are under the age of 18, you can still place an order, provided you have your guardian's consent or other legal right to make a purchase.
Then you need to make sure that the information is correct, approve our terms of business, enter payment information and finally approve the purchase. You will receive an order confirmation per. e-mail. This is not binding as we make reservations for errors and must first make sure that your products are actually in stock. Should it occur that a product is out of stock, you will be contacted by mail.
If you have questions regarding purchases, you are welcome to contact us at email@example.com.
Prices and payment
All prices that you find on our webshop are listed in Danish kroner or Euro and include VAT and Danish taxes. All non-European countries do not pay the Danish VAT. For these purchases, the VAT will be deducted during the checkout process.
At Mafundi.dk you can pay with the following cards: VISA/ Dankort, MobilePay, Mastercard and Visa.
We use Dankort Secured by Nets, Verified by Visa and MasterCard SecureCode, an additional security measure for you who shop and pay online. The payment for your purchase will only be deducted from your account once the products have been sent to you from the warehouse.
We deliver within 2-5 working days. We have Track & Trace information on your shipment so we can track it. Contact us at firstname.lastname@example.org if your shipment is delayed. Please notice the delivery times only apply to products, which are in stock. We use a wide range of delivery partners such as GLS, DAO and Post Danmark.
For delivery in Denmark, shipping is free for orders above 800 DKK, otherwise shipping is 45 DKK.
For delivery to countries in Europe, shipping is free for orders above 180 EUR. Otherwise shipping is 15 EUR. For delivery to countries outside Europe the shipping cost is 20 EUR.
If you provide the wrong address on the order, or do not pick up your package on time, the goods will be returned to us. We are happy to re-send the delivery at your own expense.
30 days return policy
Mafundi gladly accepts returns, but no later than 30 days from the date of receipt. Products should be returned new and unused. If you choose to cancel a purchase, you must send a notice of cancellation to email@example.com no later than 30 days after receipt of the item/items. You cover the shipping costs yourself when you return a purchase. The products should be sent to the following address:
Your purchase of covered by the Danish Warranty Act. This means that you have a two-year right to make a complaint from the time of delivery. Subsequently the product should be returned for repair, replacement or if necessary a refund. It is, of course, a requirement that the complaint is justified and that the defect has not arisen as a result of incorrect use or poor maintenance of the product. Complaints about defects should be notified to Mafundi within a reasonable time.
If you experience a defect please contact us via mail at firstname.lastname@example.org. Please provide an image of the defect together with a description and your order number. We will then inform you about the next step.
We need the following information when you use our website for shopping: Name, address, telephone number and e-mail address. We only register necessary personal data for processing the order and delivering the products to you. Mafundi collects and processes personal information under the existent law on collecting personal data.
Mafundi.dk uses e-Pay to handle payment of online purchases. When you enter your credit card information on the payment page at Mafundi.dk, it is done through a secure encrypted SSL connection (Secure Socket Layer). This encryption ensures that only e-Pay has access to your payment information.
Mafundi.dk uses so-called cookies for the purpose of optimizing the shop, its functionality and making the visit as easy as possible for you. For example, cookies remember what you put in the shopping cart. A cookie is the term for a file that is stored on your own PC. You can delete cookies by selecting "Functions" in your browser and clicking on "Internet settings". Click on "Delete Cookies" and select "Ok", then all registrations are deleted from your computer.